We reserve the right to amend our terms and conditions at any time without prior notification. Your use of the website constitutes your agreement to all such terms, conditions, and notices.
All orders are sent by DHL on a tracked service. All delivery charges will be calculated automatically online at 'checkout'. We will deliver your order within approximately 5 working days (inside Ireland). Please note delivery outside Ireland may take up to 28 days. If your order is returned to us 'undelivered' or 'not collected' due to circumstances beyond our control, you will be held responsible for all re-shipping costs.
2. RETURN AND CANCELATION POLICY
If you are unhappy with your online purchase you can receive an exchange or refund within 14 days of receipt of your order. Cancellations must be requested in writing by email and the email must come from the address given when the order was made on the website. On receipt of the cancellation email we will notify you by email of the address to which the item should be returned. Following inspection an email shall be sent confirming receipt and you will be refunded the amount due through the original method of payment, excluding original postage charge. There will be a €50 admin charge. You should expect to see the refund in your account within 5 working days from receipt of this email; however some banks may take longer. The cost of postage for the returned item is entirely the responsibility of you. We would remind you that once you have notified us of your desire to return an order there is a legal requirement for you to take good care of the goods. The item must be in its original condition and in saleable condition, in the original packaging with swing tags attached. On receipt of the item we will refund the price of the item, but not the original postage. Your refund will be credited to the original payment card.
We use your personal information as follows: to book your appointment; to process your payments; to employees and for purposes in relation to the services we provide to you; to disclose information about you to any relevant regulator, if they require it or to anyone else if there is a legal duty to do so; to run any prize draw or competition you may enter.
And just a couple of tips for your wedding dress fitting
Research! Look at our website before your appointment and have a good idea of the designers and styles you like beforehand. It will save you time in your appointment.
Prepare your body and avoid fake tan as you don’t want it to rub off on the dress you’re trying on. Please do not wear excessive make-up.
Bring Extras. Either wear or bring a multi-way strap bra with you. This will be a saving grace when you try on a few different styles.
It would be difficult to envision a look when two rosy red straps are sticking out.
Know the price range. Don’t even try on a dress that is above your budget. Ask the sales person to show you the dresses within your price range.
It leads to heartbreak or could bankrupt you before you even have the wedding!